Contact Us | Ritz Tours

9:00AM to 5:30PM PST, Monday to Friday

CONTACT US

HEADQUARTERS

  • Los AngelesMonday – Friday 09:00am–05:30pm PST
  • 208 S. First Street, Alhambra, CA 91801
  • Tel: 626.289.7777 Fax: 626.281.0117
  • 24 hours Travel Emergency contact number in the
  • Reservations
  • Tel: 1.888.345.7489
  • US: 626 592 8448

OUR OFFICE HOURS & HOLIDAYS:

  • U.S.A
  • Jan 27, Friday – Lunar New Year's Eve, closed at 3:00 pm
  • Feb 20, Monday - President's Day
  • May 29, Monday - Memorial Day
  • Jul 4, Tuesday - Independence Day
  • Sep 4, Monday - Labor Day
  • Nov 23, Thursday - Thanksgiving Day
  • Dec 25, Monday - Christmas Day
  • London
  • Apr 14, Friday – Good Friday
  • Apr 17, Monday – Easter Monday
  • May 1, Monday – Early May bank holiday
  • May 29, Monday – Spring bank holiday
  • Aug 28, Monday – Summer bank holiday
  • Dec 25, Monday – Christmas Day
  • Dec 26, Tuesday – Boxing Day

SUPPORT OFFICES

  • San Francisco
  • 875 Mahler Road, Suite 112, Burlingame CA 94010
  • Tel: 650-259-9983, Fax: 650-259-9876
  • New York
  • 820 Second Ave., Unit 6B, New York, NY 10017
  • Tel: 212-973-1998
  • Shanghai
  • 2000 Zhongshan N. Road, 15th Floor West Shanghai 200063, China
  • Tel: 86-21-6205-3666
  • Fax: 86-21-5294-2118
  • Emergency: 86-21-5294-1088
  • Hong Kong
  • Flat E, 15/F, Southtex Building,51 Tsun Yip Street, Kwun Tong,Kowloon, Hong Kong
  • Tel: 852-2309-2611
  • London
  • 48 Oxford Drive, London, SE1 2FB
  • Email: info@rtholidays.co.uk
  • Reservations: +44 207 089 0600
  • Beijing
  • 5 Jianguomen South Street, Jinlong Jianguo Hotspring Hotel 3rd Floor, Suite 3407 Dongcheng, Beijing, 100005, China
  • Tel: 86-10-6585-7575
  • Fax: 86-10-6591-6255

For general questions, please check our Frequently Asked Questions (FAQs) as most of your questions will be answered there. If you have additional enquiries or would like to send us any comments, please feel free to contact us by using the form below.

We can handle most of your requests and enquires via email, and you should receive a response within 1-2 working days. Unfortunately, we cannot change, or cancel your reservation via email. Please call us for these requests.

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Ritz Tours' Commitments To You:
  • We do not sell customer information to third parties.
  • We do not share customer information with any non-affiliated third party.
  • We do not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, have been authorized by the customer, or are required by law.
  • We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers.
  • We safeguard customer information carefully by permitting only authorized employees, who are trained in the proper handling of customer information. Employees who violate our privacy will be subject to our normal disciplinary process.