CONTACT US
HEADQUARTERS
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Los Angeles Monday – Friday 9am-6pm
PST
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Reservation
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208 S. First Street, Alhambra, CA 91801
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Tel: 1.888.345.7489
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Tel: 626.289.7777 Fax: 626.281.0117
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Tel: 1.800.900.2446
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BRANCH OFFICE
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San Francisco
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New York Monday – Friday 9am-5:30pm
EST
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233 El Camino Real, Millbrae, CA 94030
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820 Second Ave., Unit 6B, New York, NY 10017
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Tel: 650.259.9983
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Tel: 212.286.1096 Tel: 1.888.909.7489
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Shanghai
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Hong Kong
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London
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Tel: (86).21.5294.1088
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Tel: (852).2309.2611
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Tel: (44).20.7766.5203
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Fax: (86).21.5294.2118
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Fax: (852).2390.7361
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Fax: (44).20.7766.5205
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For general questions, please check our
Frequently Asked Questions (FAQs) as most of your questions will be answered
there. If you have additional questions or would like to send us any comments, please
feel free to contact us by using the form below.
We can handle most of your request and questions via email and we'll respond to
you within 1-2 business day. Unfortunately, we can not change, or cancel your reservation
via email. Please call us for these requests
If you did not receive our responded email , try the following:
1) Check the Spam folder in your email to ensure that your confirmation email
was not auto-filtered to that folder.
2) Add Ritz tours to your "allowed" senders list.
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Ritz Tours' Commitments To You:
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We do not sell customer information to third parties.
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We do not share customer information with any non-affiliated third party.
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We do not reveal customer information to any external organization unless we have
previously informed the customer in disclosures or agreements, have been authorized
by the customer, or are required by law.
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We limit the collection and use of customer information to the minimum we require
to deliver superior service to our customers.
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We safeguard customer information carefully by permitting only authorized employees,
who are trained in the proper handling of customer information. Employees who violate
our privacy will be subject to our normal disciplinary process.
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