CONTACT US

HEADQUARTERS

Los AngelesMonday – Friday 09:00am–05:30pm PST
208 S. First Street, Alhambra, CA 91801
Tel: 626.289.7777 Fax: 626.281.0117
24 hours Travel Emergency contact number in the

Reservations
Tel: 1.888.345.7489
US: 626 592 8448

OUR OFFICE HOURS & HOLIDAYS:

U.S.A
Jan 27, Friday – Lunar New Year's Eve, closed at 3:00 pm
Feb 20, Monday - President's Day
May 29, Monday - Memorial Day
Jul 4, Tuesday - Independence Day
Sep 4, Monday - Labor Day
Nov 23, Thursday - Thanksgiving Day
Dec 25, Monday - Christmas Day

London
Apr 14, Friday – Good Friday
Apr 17, Monday – Easter Monday
May 1, Monday – Early May bank holiday
May 29, Monday – Spring bank holiday
Aug 28, Monday – Summer bank holiday
Dec 25, Monday – Christmas Day
Dec 26, Tuesday – Boxing Day

SUPPORT OFFICES

San Francisco
875 Mahler Road, Suite 112, Burlingame CA 94010
Tel: 650-259-9983, Fax: 650-259-9876

New York
820 Second Ave., Unit 6B, New York, NY 10017
Tel: 212-973-1998

Shanghai
2000 Zhongshan N. Road, 15th Floor West Shanghai 200063, China
Tel: 86-21-6205-3666
Fax: 86-21-5294-2118
Emergency: 86-21-5294-1088

Hong Kong
Flat E, 15/F, Southtex Building,51 Tsun Yip Street, Kwun Tong,Kowloon, Hong Kong
Tel: 852-2309-2611

London
48 Oxford Drive, London, SE1 2FB
Email: info@rtholidays.co.uk
Reservations: +44 207 089 0600

Beijing
5 Jianguomen South Street, Jinlong Jianguo Hotspring Hotel 3rd Floor, Suite 3407 Dongcheng, Beijing, 100005, China
Tel: 86-10-6585-7575
Fax: 86-10-6591-6255

For general questions, please check our Frequently Asked Questions (FAQs) as most of your questions will be answered there. If you have additional enquiries or would like to send us any comments, please feel free to contact us by using the form below.

We can handle most of your requests and enquires via email, and you should receive a response within 1-2 working days. Unfortunately, we cannot change, or cancel your reservation via email. Please call us for these requests.

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Thank you for your interest in Ritz Tours Your message has been received and we will reply within 1 business day.
If you have any immediate inquiries, please call us at

1.800.900.2446

If you did not receive our responded email , try the following:
1) Check the Spam folder in your email to ensure that your confirmation email was not auto-filtered to that folder.
2) Add Ritz tours to your "allowed" senders list.

Ritz Tours' Commitments To You:

We do not sell customer information to third parties.
We do not share customer information with any non-affiliated third party.
We do not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, have been authorized by the customer, or are required by law.
We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers.
We safeguard customer information carefully by permitting only authorized employees, who are trained in the proper handling of customer information. Employees who violate our privacy will be subject to our normal disciplinary process.